FAQs about your holiday here in Warth

On this page we have set out all the important things you should know with regard to your holiday at Hotel Walserberg in Warth am Arlberg.

A safe ski holiday in Warth-Schröcken ski area.

You will find all the very latest information about the ski facilities in Warth-Schröcken and any relevant safety precautions here.

Arrivals and departures

Check-in: Rooms are available from 15.00 on the day of arrival.
Check-out: Please vacate your room by 11.00 on the day of departure.

Route description details for your journey by car to Hotel Walserberg in Warth may be found here.
Please note that the road between Lech andWarth is ALWAYS closed in winter, even when your SatNav tries to tell you otherwise!

Facilities rooms & suites

Facilities

Our rooms and suites are equipped with telephone, TV with radio, free WiFi, safe, hair dryer. Details of everything included in the Walderberg overnight prices may be found here

Not all our rooms and suites have a balcony. Please enquire further and we will be happy to fill you in.
Smoking is not allowed in the hotel rooms and suites, and we thank you for your understanding.

Bath robes & slippers

As a special service the hotel provides fluffy bath robes and slippers for the duration of your stay with us.

Money & valuables

A safe is located in the cupboard in your room. Please make sure you have left the safe open on your departure. If you have larger valuables, these may be deposited in the hotel safe in reception.

Doctors & chemists

If you need medical assistance please contact reception by dialling extension 25.
We will be happy to advise you as to the doctors currently on duty.

Reception extension 25
Ambulance 144

Dr. Andreas Wüstner – general practioner – specialist for internal medicine
A-6886 Schoppernau, Unterdorf 2c
Tel. 0043 5515 25373
praxis@dr-wuestner.at
www.dr-wuestner.at

Dr. Franz Anton Ganthaler - general practioner – emergency doctor
A-6883 Au, Am Stein 367
Tel. 0043 5515 2205
praxis@ganthaler.at
www.ganthaler.at

Dr. Josef Schwarzmann - general practioner
A-6870 Bezau, Pelzrain 757
Tel. 0043 5514 30000
praxis@doc-schwarzmann.at
www.doc-schwarzmann.at

Bakery

In winter we will spoil you with a fresh and colorful assortiment of bread, delicious house loaves and yummy pastries on the breakfast buffet from our own bakery.

In summer you will be spoiled with fresh bread from the bakery Lech. Brother Martin is the master baker in the summer and supplies the towns of Warth, Lech and the surrounding area with his assortment of bread.

Bread to take away
Feel free to pre-order your favourite bread for the next day of the holiday or to take back home with you. Bread orders can be made either in person at the hotel reception or by phone up to 6 pm the previous day.

Corona safety precautions

Walserberg “no worries” package relating to Covid-19 restrictions

All the information you need regarding the health and safety precautions outlined in the Walserberg “no worries” package can be found here.

Hotel meal times

Good Morning breakfast
In the dining room from 08.00 to 10.00 guests can enjoy a hearty breakfast offering everything that makes a day worth living for: a muesli buffet, fresh fruit, yoghurt and lots more besides. Home-made jam spread on freshly baked bread from our own bakery makes the perfect start to a great breakfast.

Dinner
From 18.00 to 20.00 our team of cooks will serve up a wide selection of mouth-watering delicacies.
Further details on the Walserberg Kulinarium can be found here.

Feedback

Your feedback is very important to us. We always look forward to receiving your comments, preferably personally, on the spot and right away. That way we have the chance to fulfil any wishes or preferences you may have.

Fitness studio

The fitness studio is located on the 1st floor to the left, next to the Wellness complex. It is equipped with a treadmill, an exercise bike, wall bars with gym mats, a cardio machine and a body-building multi-station.

Warth community centre

In the community centre opposite the hotel

Council offices – lost property office, left entrance
Raiffeiseinbank Warth,
An ATM machine, available 24/7, is located at the entrance to the community centre.
Tourist office and post office, E-mail: info@warth-schröcken.com
Police on the 1st floor, left entrance

Gift vouchers - souvenirs

Give the gift of happiness with a luxury gift voucher from Hotel Walserberg. A small selection of souvenirs is available in the hotel reception.

Hotel bar

The restaurant bar and our Walser lounge are both great places to meet up for an enjoyable aperitif or after-dinner drink.

Hotel Information

Entering the hotel at night

Your room key or chip card enables access to the hotel at any time of day or night. The automatic glass doors may be opened by holding a chip card over the card-reader located on the wall to your left. When the green light appears the glass doors will open.

Drinks

All drinks and food consumed in the hotel may be put on your room bill. Please read the daily receipt carefully before signing it, since we regret that any discrepancies reported subsequently cannot be adjusted.

Internet

As a special service a FREE WiFi Internet connection is available throughout the hotel.

Emergency numbers

Fire brigade 122
Police 133
Ambulance 144

Night emergency number in the hotel +43 5583 3502 extension 618 or extension 25

Non-smoking hotel

Smoking is prohibited throughout the hotel, and we thank you for your understanding.

Reception

We are happy to help from 8.00 to 22.00. Tel. +43 5583 3502 ext. 25

Ski passes

Ski passes can be ordered from the hotel reception. We are official agents for the lift company Skilifte Warth GmbH & Co KG. The latest ski pass prices can be found here.

Ski room

The ski room is located on the first floor. Ski along the track running round the left side of the hotel. The ski room doors can be opened from outside by using your room key card.

Snack machine

A machine selling drinks and snacks is located in the ski room on the 1st floor.

Telephone

Direct long-distance calls can be made from your room at any time. Dial 0 for an outside line and wait for the dial tone. For internal room to room calls simply dial the room number.

Important telephone numbers:
Internal

Reception ext. 25
Night emergency ext 618

External emergency numbers
Fire brigade 122
Police 133
Ambulance 144

Internation prefixes
First dial 0 (zero) for an outside line (e.g. 0 0049 711 ...)
Germany 0049
Netherlands 0031
Switzerland 0041
Belgium 0032
France 0033
Italy 00390
Great Britain 0044
USA 001

Charges per unit
(1 unit Euro 0.35) Any call charges will be added automatically to your hotel bill to be paid on departure.

Spring water

The tap water in the hotel is first rate drinking water, which can be safely consumed and enjoyed.

Dogs welcome

Dogs are allowed in the hotel (€ 23.- per dog/night excluding food). Please note that dogs may not be taken into the dining room or the wellness complex, and thank you for your understanding. Doggie poo bags are available from reception.

Massage & wellness

Our Panorama Wellness complex is open daily, and use thereof is included in the room price. A selection of massages and wellness treatment is available for an additional charge. For further information and to make an appointment please contact reception.

Family sauna:
Sauna for children under 14 years of age - from 15.00 to 17.00 on Mondays and Thursdays children are allowed in the wellness complex when accompanied by their parents.

Outdoor parking spaces and underground garage

Parking spaces are available for guests in front of the hotel as well as in our underground garage. For spaces in the underground garage a charge of € 8.- per night or € 45.- per week is payable.

We would be happy to park your car for you. Garage 1 is located down the hill to the side of the house. The door can be opened from outside using your room key card, and closes automatically.

Restaurant & Pizzeria

Our à la carte restaurant & pizzeria offers something for absolutely everyone, whether you fancy a hearty Austrian traditional dish, or a mouth-watering Italian speciality. We place great importance on using a balanced selection of ingredients, where possible locally sourced.

Takeaways
Yes, the pizzas in our restaurant can also be ordered as takeaways. Please call us on +43 5583 3502.

Wälder butchers

Located 50 metres behind the community centre, you will find the finest home-made cheese specialities, air-dried ham, quality sausages and much more besides.

Ski school

Choose between the Warth ski and snowboard school with its children’s ski area and the Arlberg snowsports ski school. Both are approximately 10 minutes’ walk away.

Ski hire

There are three sports shops in Warth:
Sport Center Knitel (next to the Spar shop)
Sport Jug (by Sporthotel Steffisalp
Sport Strobl (by Hotel Lechalerhof

Conditions of cancellation

Our latest conditions of cancellation:

Up to 1 month before the planned arrival date cancellation is free of charge.
From 1 month to 21 days before the planned arrival date 50% of the total price is payable.
From 21 days to 7 days before the planned arrival date the cancellation charge amounts to 70% of the total price.
Any cancellation made less than one week before the planned arrival date or in the case of premature departure, 90% of the total price is payable.

The Walserberg “no worries” package also guarantees:
FREE CANCELLATION GUARANTEE up to 7 days before the planned arrival date (valid for stays up to 18.04.2021). We want you to be able to plan your holiday without any worries - especially this winter. For bookings with an arrival date after 4th December 2020 we guarantee the option of cancelling any booking free of charge up to 7 days before the planned arrival date, when due to any of the following reasons:

If there is a maximum level travel warning for Vorarlberg and the Arlberg area
Should the Corona traffic light show red for Warth am Arlberg
In the case of the borders being closed
If the ski facilities on the Arlberg are closed due to Covid-19
Should you contract Covid-19 (Proof of the positive test result must be presented)
If you are required to undergo an officially authorised period of quarantine (proof of the notification required)
Premature departure is also permitted should the official situation in Warth am Arlberg undergo sudden change during the course of your stay here.

In the event of a cancellation a voucher will be issued to the value of any deposits paid, and this will be redeemable against any booking of your choice. On request, the deposit can also be refunded. Should a travel warning or similar situation arise within these 7 days, an appropriate decision will be made as required. (As of October 2020)

European Travel Insurance

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SPAR supermarket

The supermarket is located right in the centre of the village (turn right out of the hotel)

Holidays with children

Babyphone

Reception will be happy to provide a Babyphone for the duration of your stay with us.

Cots

Cots are available free of charge during your holiday for the smallest guests aged 0 to 3 years.

Children’s playroom

The hotel has a playroom for children and teenagers, featuring a Lego table for younger guests, flipper football for older children, as well as a selection of books and games. Regular film evenings are organised using our large screen. Anyone wishing to watch a film during the daytime can do so on request.

Washing machine & tumble dryer

Located on the 1st floor next to the ski room, the guest laundry room offers coin-operated washing and drying facilities. Washing powder is available from reception.

Weekly programme

Bread tasting with Thomas Walch

Every day for breakfast guests enjoy freshly baked bread from our own bakery. Bread tasting sessions are included in the weekly programme, but we are happy to arrange extra ones on request.

Wine tasting with Simon Walch

For the most part we offer a selection of quality wines from Austrian wine-growing areas. Special wine tasting sessions are included in the weekly programme but we are happy to arrange extra ones on request.

Snow shoe walking with Susanne

Each week as part of our programme we offer a snow shoe walk accompanied by our Susanne.

Methods of payment

Payment may be made in cash, by Visa or Mastercard or by EC-card. The hotel bill can be paid at reception on the evening before departure up to 21.00, or on the departure day from 08.00.