cancellation conditions

Things never turn out the way ou expect ... To put it in a nutshell, here you find important information about our travel cancellation conditions - the Austrian Hotel Regulations apply. 

up to 3 months before arrival: no cancellation fees
up to 1 month before arrival: 40 % of the agreed price
up to 1 week before arrival: 70 % of the agreed price
Less than 1 week before arrival or in case of early departure: 90 % of the agreed price

Much can happen until the beginning of a journey:

We recommend taking out a cancellation insurance via the European travel insurance to avoid unnecessary costs and hassles. For example, if you are unable to travel due to illness or other unforeseen circumstances, a cancellation insurance policy provides protection against any eventual cancellation costs.

More detailed information about the conditions can be found here:
http://start.europaeische.at/hsp-en?AGN=05300637